Rebuilding a site, moving from staging to live, or handing a project to someone else. The key moves with you.
Read this bit first
Deactivating removes the license key from the site.
The plugin warns you about this on the License tab, in exactly those words, and we put it first for a reason: people used to click Deactivate, then look at the empty field and realise they no longer had their key anywhere.
So the order matters.
The right order
1. Get your key first. Before you touch anything.
You will find it in your purchase email, and in your account at quantumaddons.com. The plugin gives you a Find your license key button that takes you straight there.
Copy it somewhere safe. A password manager, ideally.
2. Then click Deactivate license on the site you are leaving.
The key is freed up straight away.
3. Activate it on the new site. Paste it in, click Activate license, done.
What you do not need to worry about
Your Mollie account. It has nothing to do with your license. Your keys, your payment methods and your money are all at Mollie, and they do not care which website is talking to them.
Your settings. They live in the site’s database, so a site you are rebuilding on the same domain will still have them.
Your customers. They notice nothing.
Staging sites
A staging copy counts as an activation.
If you are working on a staging site and then going live, deactivate the staging site once you are done. Otherwise you have used two of your slots for one project.
The simplest habit: activate the license on staging while you build, deactivate it there, and activate it on live when you launch.
Handing a site to a client
If a client is taking over, they should buy their own license, and you should deactivate yours.
Your license is yours. Leaving it on a site you no longer control means your activation is spent on someone else’s business, and you cannot get it back without asking them.
If you lost the key and the site is gone
Email support@documentation.quantumaddons.com.
We can see your license, and we can sort it out. This happens, we are not going to make you feel bad about it, and it is a five minute problem.