You decide what your customers see at checkout. This article is about choosing well, because the temptation is to switch everything on, and that is usually a mistake.
Where to do it
In your WordPress admin, go to Mollie Payments, then the Payment methods tab.
You will see every method we support, grouped by country: Netherlands, Belgium, Germany and Austria, France, Italy, and so on, plus groups for Cards and Wallets, Bank Transfers, and Vouchers and Gift Cards.
Each method has a Show toggle. Switch on what you want, and click Save.
Nothing is on by default
That is deliberate, and it is worth explaining.
We could have switched everything on for you. But then your Dutch estate agency would be offering Polish BLIK and Swiss TWINT to customers who have never heard of them, and your checkout would look like an airport departure board.
So we start you at zero, and you choose.
The two-places rule
This trips up almost everyone at least once.
A payment method has to be switched on in two places before it appears.
In your Mollie dashboard, under Settings, then Payment methods.
In our plugin, on the Payment methods tab.
On in only one of them means it does not show up. There is no error message, it simply is not there.
A quick way to check both at once: go to the API keys tab and click Test connection. The plugin comes back with something like “Connected! Live key works. 5 active method(s) found.” That number is how many methods are actually live in your Mollie account. If it says zero, you have not switched anything on at Mollie yet, and nothing you do in our plugin will help.
Choose fewer than you think
Here is the honest advice, and it goes against the instinct to offer everything.
Every extra option is another decision for your customer. People at a checkout are already slightly nervous. Handing them fourteen logos does not make them feel served, it makes them hesitate.
Offer the methods your customers actually use. For a Dutch audience that is iDEAL, and then a card for anyone from abroad. That covers the overwhelming majority. For a Belgian audience, Bancontact plays the same role.
Add methods for the customers you actually have. If you sell to Germany, add EPS. If you sell to Italy, add the Italian methods. Do not add them speculatively.
A good starting point for most Dutch agencies is exactly two: iDEAL and card. You can always add more later, and you will know when you need to, because someone will ask.
If you sell subscriptions, check the labels
Next to each method is a small label: Subscriptions or One-time.
This matters, and it has its own article, because getting it wrong means a customer cannot subscribe at all.
The short version: of our thirty methods, twelve can carry a recurring payment and eighteen cannot. If your packages renew, you must have at least one Subscriptions method switched on.
After you save
Go and look at your own checkout, logged out, in a private browser window.
What you see there is what your customer sees. If it is not what you expected, the Troubleshooting article “A payment method is missing from the checkout” walks through why.