Chasing an unpaid invoice is a job nobody enjoys. The plugin can do it for you, politely, on a schedule.
Switching it on
Go to Mollie Payments, then Payment links, then Settings, and find Reminder.
Switch on Send reminders automatically.
Then set two numbers.
Days until a reminder. How long to wait before the first nudge.
Number of reminders. How many times to try, at that same interval.
How the schedule works
The plugin gives the example itself, and it is worth reading twice, because it explains the whole mechanism.
5 days and 3 reminders sends a reminder on day 5, day 10 and day 15, as long as the link is still unpaid.
So the interval and the wait are the same number. It is not “wait five days then chase daily”. It is a steady, unhurried rhythm.
You can set up to 50 reminders, which is far more than anyone should ever use.
What to actually set
5 days and 3 reminders is a sensible default for an invoice. It is persistent without being rude, and it gives up after fifteen days, at which point a human being should probably pick up the phone.
3 days and 2 reminders suits something time-sensitive, like a deposit.
Do not set 20 reminders. It will not get you paid, and it will get you blocked.
The reminder stops when it should
A reminder only goes out if the link is still unpaid.
The moment someone pays, the reminders stop. You will not embarrass yourself by chasing a customer who already paid you, which is the worst possible email to send.
Writing the reminder
The reminder email itself is set up under Payment links, then Emails.
Keep it short and keep it friendly. A reminder that assumes the customer forgot, rather than one that assumes they are avoiding you, gets paid more often and costs you nothing.